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We hope to answer your questions regarding coronavirus and staying at Murex.

This page is being updated regularly.


COVID-19 Updates: 

The Indonesian Government is not currently issuing Visa On Arrival for overseas visitors. We will keep you posted on any updates as they happen.

Over the last weeks and months, our staff teams have received extensive training and education regarding COVID-19 and preventative measures and best practices. We have a comprehensive set of precautionary procedures in place for reopening at both Murex Bangka and Murex Manado in relation to resort and diving operations.

This is the first time that Murex Dive Resorts have closed both resorts and during this period we continue to support our staff as much as we can. Danny, Angelique and family are at home in Manado and General Manager Thomas is at Murex Manado along with small local teams who are keeping the resorts ready for welcoming guests as soon as we are able to do so.


Reservations & Our Risk-Free COVID Booking Policy

We are looking forward to when travel restrictions are relaxed and global travel is once again available. If you are planning a trip now, we have created a flexible COVID Period Booking Policy so that you can make your travel plans, risk-free and we’ll give you your first day of diving or snorkeling free:

Booking period up until 1st September 2020
• Book direct or through your preferred travel agent
Travel period: 1st September 2020 up to 30th September 2021
• 
No deposit required
• Full payment required 21 days prior to arrival.
• Free cancelation or postponement for all Covid-19 affected bookings 22 days or more prior to arrival date.
• Free postponement for all trips affected by Covid-19 inside 22 days of arrival date. Postponements are valid for 2 years. 

• Receive 1st day of diving or snorkeling FREE 
(We will revert to our standard booking policy after COVID-19 travel restrictions are relaxed, and will inform guests with reservations prior to doing so).

Murex Manado and Murex Bangka Resorts have remained COVID free and North Sulawesi (and Indonesia) has very few reports of COVID.  We have additional procedures in place for reopening and you can view full details of our COVID19 resort procedures here and the DAN procedures for COVID Risk Mitigation here.

Stay up to date:

Check the World Health Organisation’s latest updates, travel advice and FAQ’s on Corona Virus here: WHO Website

You may also want to check the CDC website and Travel FAQ’s here: CDC Website

Check back to this page for Murex Dive Resort updated information.


Contact Us:

If you have any questions or concerns regarding an upcoming booking or making a future booking, contact us at: reservations@MurexDive.com

 

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