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We hope to answer your questions regarding coronavirus and staying at Murex.

This page is being updated regularly.


COVID-19 Updates: 

The Indonesian Government is not currently issuing Visa On Arrival for overseas visitors. We will keep you posted on any updates as they happen.

Over the last weeks and months, our staff teams have received extensive training and education regarding COVID-19 and preventative measures and best practices. We have a comprehensive set of precautionary procedures in place for reopening at both Murex Bangka and Murex Manado in relation to resort and diving operations.

This is the first time that Murex Dive Resorts have closed both resorts and during this period we continue to support our staff as much as we can. Danny, Angelique and family are at home in Manado and General Manager Thomas is at Murex Manado along with small local teams who are keeping the resorts ready for welcoming guests as soon as we are able to do so.


Reservations & Our Risk-Free COVID Booking Policy:

We are looking forward to when travel restrictions are relaxed and global travel is once again available. If you are planning a trip now, we have created a flexible COVID Period Booking Policy so that you can make your travel plans, risk-free and we’ll give you your first day of diving or snorkeling free:

COVID Period Booking Policy:

Valid for all new bookings generated up until 01 November 2020:
            •          No deposit needed to confirm a booking (FIT/ Groups). 
            •          Free postponement for all Covid-19 affected trips. Postponement is valid for 2 years. 
            •          Payment from Guest required 21 days prior to arrival.
            •          Payment from Agent required 18 days prior to arrival.

Risk Free Special:  

            •          Book your package now until 01 November 2020.
            •          Travel period: 01 November 2020 until 31 October 2021.
            •          Receive 1st day of diving or snorkeling FREE (if 2 dives/day package prebooked then 2 dives free, if 3 dives/day package prebooked then 3 dives free).
(We will revert to our standard booking policy after COVID-19 travel restrictions are relaxed, and will inform guests with reservations prior to doing so).


Our teams have undergone extensive training during our recent downtime and we have additional procedures in place, to ensure your comfort and safety without compromising on holiday enjoyment. You can view full details of our COVID19 resort procedures here and the DAN procedures for COVID Risk Mitigation here.

If you are in Indonesia:

If you are in Indonesia and would like to join us for diving, snorkeling, active or adventure stays at Murex Bangka or Murex Manado, we are open (minimum numbers apply). We are enjoying incredible marine life, impressive wildlife and stunning natural beauty both on land and underwater. 
 
We are presently able to explore dive sites without other divers and enjoy topside scenery without other tourists – opportunities that we never expected and which we might never experience again. If you’d like to join us, please contact us to discuss your preferred dates, travel logistics and itinerary.

Stay up to date:

Check the World Health Organisation’s latest updates, travel advice and FAQ’s on Corona Virus here: WHO Website

You may also want to check the CDC website and Travel FAQ’s here: CDC Website

Check back to this page for Murex Dive Resort updated information.


Contact Us:

If you have any questions or concerns regarding an upcoming booking or making a future booking, contact us at: reservations@MurexDive.com

 

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